Contact

Talk to support

Email us at highsave@gmail.com. A person reads every message, and we aim to reply within one business day.

Getting a faster answer

• Conversion problems: tell us the bank and statement type, what the converter reported, and — if the balance check failed — the difference it showed. Please do not email complete statements unless we ask; the first pages or the summary figures are usually enough.
• Billing: include the email address on your account. Receipts, invoices and payment-method changes are handled in the Paddle portal, which you can open from your dashboard under Manage subscription.
• Layout reports: if a statement from your bank reads incorrectly, the bank name, account type and a description of what went wrong directly help us improve the reader.

StatementConverter is operated by Liu Zhongkai. For privacy requests, see the Privacy Policy.